Updating e-mail addresses in cPanel fails

Cardbook for Thunderbird Forums Main Forum Updating e-mail addresses in cPanel fails

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    • #2585
      AvatarFjelsten
      Participant

      Hello

      First: Thank you for the nice software. It’s awesome.

      Setup:

      • TB 60.6.1 (32 bit)
      • Win 10 Pro 64-bit
      • cPanel 68.0.39 (Paper Lantern) CardDAV

      I have synced my address book and this works with a number of update (I’ve updated phone numbers, birthdays, added categories and created new contacts).

      However, if I update e-mail addresses,

      1. The contact becomes bold
      2. I sync
      3. The contact becomes normal again
      4. My e-mail change update is removed

      Any idea what this issue is?

    • #2586
      CardBookCardBook
      Keymaster

      a bold contact is a contact that hasn’t been yet synced (since version 36.2)… so during the sync your contact was correctly synced but it seems your update wasn’t approved by your server… usually this is an issue with the date format… what is the vCard version of your address book ?… otherwise, set the debug mode and increase the CardBook log size (25000) in CardBook preferences, first tab, then repeat your operations and look at the CardBook log (click on the text at the bottom right in CardBook tab) to see your server response…

    • #2589
      CardBookCardBook
      Keymaster

      look at the server response when your modification is pushed (PUT)…

      to be clear : your modification is not pushed to the server , right ?

    • #2590
      AvatarFjelsten
      Participant

      (My previous reply was lost?)

      Hello

      Thank you for the swift reply.

      1. I am not updating dates (updating birthday dates worked fine)
      2. vCard version – on CardBook or the server. I am not sure I can see it on the server but Address Book Properties reports it as 3.0

      From what I can tell, these are the relevant changes. However I cannot interpret them 🙁

      2019.05.20 21:35:45:016 : P Adr : debug mode : body : (new String("BEGIN:VCARD\r\nVERSION:3.0\r\nPRODID:-//Thunderbird.net/NONSGML Thunderbird CardBook V36.3//EN-US\r\nUID:3015970000000006004\r\nCATEGORIES:Familie\r\nFN:Frank & Irene Fjelsten\r\nN:Fjelsten;Frank & Irene;;;\r\nBDAY:1948-03-06\r\nTEL;TYPE=HOME:+45 98 37 34 84\r\nTEL;TYPE=WORK:+45 98 24 85 45\r\nTEL;TYPE=CELL:+45 30 82 34 84\r\nADR;TYPE=HOME:;;Skovbakken 7;St\xF8vring;;9530;\r\nADR;TYPE=WORK:;;Peder Nielsensvej 10;Blokhus;;9492;\r\nREV:2019-05-20T21:35:45Z\r\nLABEL;TYPE=HOME:Skovbakken 7\\nSt\xF8vring\\, 9530\r\nLABEL;TYPE=WORK:Peder Nielsensvej 10\\nBlokhus\\, 9492\r\nEND:VCARD\r\n"))
      2019.05.20 21:35:45:606 : P Adr : Contact Frank & Irene Fjelsten updated on server (no etag in response)
      2019.05.20 21:35:45:607 : P Adr : debug mode : Contact Frank & Irene Fjelsten deleted from display
      2019.05.20 21:35:45:609 : All contacts : debug mode : Contact Frank & Irene Fjelsten deleted from display
      2019.05.20 21:35:45:613 : P Adr : debug mode : Contact Frank & Irene Fjelsten added to display
      2019.05.20 21:35:45:613 : All contacts : debug mode : Contact Frank & Irene Fjelsten added to display
      2019.05.20 21:35:45:614 : P Adr : debug mode : Contact Frank & Irene Fjelsten deleted from DB
      2019.05.20 21:35:45:635 : P Adr : debug mode : Contact Frank & Irene Fjelsten written to DB
      2019.05.20 21:35:47:097 : P Adr : Contact Frank & Irene Fjelsten updated on server (etag found : "f6fa95120621ff512d0c5a25e087c65b", etag in cache : 0)

    • #2591
      CardBookCardBook
      Keymaster

      email me the full log and the issue (to be sure that I have understood)

    • #2592
      AvatarFjelsten
      Participant
    • #2593
      AvatarFjelsten
      Participant

      Sent

    • #2594
      AvatarFjelsten
      Participant

      Any news?

    • #2595
      CardBookCardBook
      Keymaster

      oops sorry : @cardbook.icu">cardbook@cardbook.icu

      issue : what is the problem ?

    • #2596
      AvatarFjelsten
      Participant

      Sent a message to support@ on May 20th.

      I will now forward it to cardbook@

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