Updating e-mail addresses in cPanel fails

Cardbook for Thunderbird Forums Main Forum Updating e-mail addresses in cPanel fails

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This topic contains 9 replies, has 2 voices, and was last updated by Avatar Fjelsten 3 months ago.

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  • #2585
    Avatar
    Fjelsten
    Participant

    Hello

    First: Thank you for the nice software. It’s awesome.

    Setup:

    • TB 60.6.1 (32 bit)
    • Win 10 Pro 64-bit
    • cPanel 68.0.39 (Paper Lantern) CardDAV

    I have synced my address book and this works with a number of update (I’ve updated phone numbers, birthdays, added categories and created new contacts).

    However, if I update e-mail addresses,

    1. The contact becomes bold
    2. I sync
    3. The contact becomes normal again
    4. My e-mail change update is removed

    Any idea what this issue is?

  • #2586
    CardBook
    CardBook
    Keymaster

    a bold contact is a contact that hasn’t been yet synced (since version 36.2)… so during the sync your contact was correctly synced but it seems your update wasn’t approved by your server… usually this is an issue with the date format… what is the vCard version of your address book ?… otherwise, set the debug mode and increase the CardBook log size (25000) in CardBook preferences, first tab, then repeat your operations and look at the CardBook log (click on the text at the bottom right in CardBook tab) to see your server response…

  • #2589
    CardBook
    CardBook
    Keymaster

    look at the server response when your modification is pushed (PUT)…

    to be clear : your modification is not pushed to the server , right ?

  • #2590
    Avatar
    Fjelsten
    Participant

    (My previous reply was lost?)

    Hello

    Thank you for the swift reply.

    1. I am not updating dates (updating birthday dates worked fine)
    2. vCard version – on CardBook or the server. I am not sure I can see it on the server but Address Book Properties reports it as 3.0

    From what I can tell, these are the relevant changes. However I cannot interpret them 🙁

    2019.05.20 21:35:45:016 : P Adr : debug mode : body : (new String("BEGIN:VCARD\r\nVERSION:3.0\r\nPRODID:-//Thunderbird.net/NONSGML Thunderbird CardBook V36.3//EN-US\r\nUID:3015970000000006004\r\nCATEGORIES:Familie\r\nFN:Frank & Irene Fjelsten\r\nN:Fjelsten;Frank & Irene;;;\r\nBDAY:1948-03-06\r\nTEL;TYPE=HOME:+45 98 37 34 84\r\nTEL;TYPE=WORK:+45 98 24 85 45\r\nTEL;TYPE=CELL:+45 30 82 34 84\r\nADR;TYPE=HOME:;;Skovbakken 7;St\xF8vring;;9530;\r\nADR;TYPE=WORK:;;Peder Nielsensvej 10;Blokhus;;9492;\r\nREV:2019-05-20T21:35:45Z\r\nLABEL;TYPE=HOME:Skovbakken 7\\nSt\xF8vring\\, 9530\r\nLABEL;TYPE=WORK:Peder Nielsensvej 10\\nBlokhus\\, 9492\r\nEND:VCARD\r\n"))
    2019.05.20 21:35:45:606 : P Adr : Contact Frank & Irene Fjelsten updated on server (no etag in response)
    2019.05.20 21:35:45:607 : P Adr : debug mode : Contact Frank & Irene Fjelsten deleted from display
    2019.05.20 21:35:45:609 : All contacts : debug mode : Contact Frank & Irene Fjelsten deleted from display
    2019.05.20 21:35:45:613 : P Adr : debug mode : Contact Frank & Irene Fjelsten added to display
    2019.05.20 21:35:45:613 : All contacts : debug mode : Contact Frank & Irene Fjelsten added to display
    2019.05.20 21:35:45:614 : P Adr : debug mode : Contact Frank & Irene Fjelsten deleted from DB
    2019.05.20 21:35:45:635 : P Adr : debug mode : Contact Frank & Irene Fjelsten written to DB
    2019.05.20 21:35:47:097 : P Adr : Contact Frank & Irene Fjelsten updated on server (etag found : "f6fa95120621ff512d0c5a25e087c65b", etag in cache : 0)

  • #2591
    CardBook
    CardBook
    Keymaster

    email me the full log and the issue (to be sure that I have understood)

  • #2592
    Avatar
    Fjelsten
    Participant
  • #2593
    Avatar
    Fjelsten
    Participant

    Sent

  • #2594
    Avatar
    Fjelsten
    Participant

    Any news?

  • #2595
    CardBook
    CardBook
    Keymaster

    oops sorry : cardbook@cardbook.icu

    issue : what is the problem ?

  • #2596
    Avatar
    Fjelsten
    Participant

    Sent a message to support@ on May 20th.

    I will now forward it to cardbook@

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