Synchronization impossible with the server

Cardbook for Thunderbird Forums Main Forum Synchronization impossible with the server

This topic contains 2 replies, has 2 voices, and was last updated by Chris Chris 4 months, 4 weeks ago.

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  • #2496
    Verschijning
    Verschijning
    Participant

    Hi,

    I’ve been fighting this issue for some time now hoping it was a syntax issue or something. I even changed NAS in the meantime.

    When synchronizing with my Synology Carddav server I get the error: Synchronization impossible with the server.

    In the past there has been a successful sync. Synchronizing with iOS is no issue.

    Please advice.

     
    <table border=”0″ frame=”VOID” rules=”NONE” cellspacing=”0″><colgroup><col width=”122″ /></colgroup>
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    <td align=”LEFT” width=”122″ height=”17″>2019.02.22 15:00:02:732 : MyAddresbook : Searching contacts …</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:02:738 : MyAddresbook : debug mode : method : (new String(“PROPFIND”))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:02:739 : MyAddresbook : debug mode : headers : (new String(“depth: \”1\”, content-type: \”application/xml; charset=utf-8\”, User-Agent: \”Thunderbird CardBook/34.6\”, Authorization: \”Basic \”*****\””))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:02:739 : MyAddresbook : debug mode : body : (new String(“<?xml version=\”1.0\” encoding=\”utf-8\”?><D:propfind xmlns:D=\”DAV:\”><D:prop><D:getcontenttype/><D:getetag/></D:prop></D:propfind>”))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:02:739 : MyAddresbook : debug mode : username : (new String(“MyAddresbook”))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:02:739 : MyAddresbook : debug mode : url : (new String(“https://externalserveraddress:port/addressbooks/users/MyAddresbook/addressbook/”))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:04:045 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:05:381 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:06:938 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:08:228 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:09:506 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:10:784 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
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    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:12:073 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
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    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:13:685 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
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    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:14:990 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:16:288 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:17:897 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:578 : MyAddresbook : debug mode : Connection status : Failed : NetworkError</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:578 : MyAddresbook : debug mode : Security Information :</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:578 : MyAddresbook : debug mode : Security state of connection :</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:578 : MyAddresbook : debug mode : Secure connection</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:578 : MyAddresbook : debug mode : Common name (CN) : synology.com</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:578 : MyAddresbook : debug mode : Issuer : Synology Inc.</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:578 : MyAddresbook : debug mode : Organisation : Synology Inc.</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:579 : MyAddresbook : debug mode : SHA1 fingerprint : 67:14:08:A7:EB:F1:A8:D3:72:51:DF:6D:3A:92:D0:8C:76:6D:93:12</td>
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    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:579 : MyAddresbook : debug mode : Valid from Monday, December 17, 2018, 19:11:05</td>
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    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:579 : MyAddresbook : debug mode : Valid until Friday, September 3, 2038, 19:11:05</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:579 : MyAddresbook : debug mode : response etag : (new String(“\”75d8b951140c1f85023ed38d43d71d5b\””))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:18:579 : MyAddresbook : Synchronization failed (step : serverSyncCards, url : https://externalserveraddress:port/addressbooks/users/MyAddresbook/addressbook/, status : 0)</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:19:573 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncRequest : (new Number(1))</td>
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    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:19:573 : MyAddresbook : debug mode : cardbookRepository.cardbookServerSyncResponse : (new Number(1))</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:19:574 : MyAddresbook : Synchronization impossible with the server.</td>
    </tr>
    <tr>
    <td align=”LEFT” height=”17″>2019.02.22 15:00:19:575 : All synchronizations finished</td>
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    </tbody>
    </table>

  • #2497
    Verschijning
    Verschijning
    Participant

    For iOS devices I use the server address: https://externalserveraddress:port/ 

    Setting up a new cardbook results in: unable to validate. Both addresses (iOS and used in Cardbook) are reachable via a Webbrowser.

     

    Thanks again for your advice.

  • #2498
    Chris
    Chris
    Keymaster

    Such problems with a Syno are often caused by wrong configuration of the certificate … been there, seen that …

    Check out this chapter in the Wiki, specially the association of the certificate with the Syno CardDav app:
    https://gitlab.com/CardBook/CardBook/wikis/server-configuration#2-configuration-with-https-and-lets-encrypt-certificate

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