[Solved] Preview not working anymore after Edit&Save

[Chris]

After editing a contact, the preview function in the main window is not functioning anymore. It just shows nothing. For any contact and in any addressbook that is – not just the edited one. Can be reproduced anytime.

My view is the threefold one with the addressbooks on the left, the contacts in the middle and the preview on the right side.

Only way to get the preview back is to restart Thunderbird.

I also had an issue with unsaved changes – but since I don’t remember if I did other changes inbetween and it didn’t happen another time so far, it may have been a mistake on my side. Will get back if I can reproduce this.

Version 74.6
Thunderbird: 91.8.0 on Windows 10

[CardBook]

Hi

may you contact me by email (cardbook (at) cardbook.icu) to debug this ?

[Chris]

It’s fixed in 74.7 – thanks a lot Philippe! 🙂

[Friedel]

Hi,

I still have the same problem with Version 74.8. (TB Vers. 91.8.1).

Do I still have to do something?

Friedel

 

[CardBook]

Hi Friedel

have you restarted Thunderbird ?, any issues in the Thunderbird console (CTRL+SHIFT+J) ?

[Friedel]

For me, the situation is exactly the same as described by Chris. When I restart TB, everything is fine again. I just reprod the error and in the console came an error message:

Unexpected event profile-after-change URLQueryStrippingListService.jsm:224
observe resource://gre/module/URLQueryStrippingListService.jsm:224

Should / can I post here the text that is behind the link?

Friedel

 

[CardBook]

this error is not for CardBook, may you try to disable others add-ons ? are you able to produce a reproducible test case ?

[Friedel]

I have now reconstructed the error again. The same error message has appeared again as a new one. And: Under “Warnings” the following has been added:

[l10nregistry] Attempting to synchronously load file
resource:///chrome/en-US/locale/en-US/calendar/messenger/otr/otrUI.ftl while it’s being loaded asynchronously.

To this I must say that since installing CardBook I have problems synchronizing. When starting TB and synchronizing, TB hangs for about half a minute. After that everything is done.

Otherwise I have about 10 other Add:Ons. Should I disable all of them? That is time consuming, because I probably have to make new settings afterwards.

Friedel

 

[Friedel]

Hi,

now I have worked on it again and deactivated all AddOns – at once. After that, the problem no longer occurred. Then I enabled all AddOns again and also now everything works. Very strange.

One more correction to my note above about having problems with synchronizing: This does not affect CardBook, but only the calendar. So that doesn’t matter here.

Friedel

 

[CardBook]

If you might the culprit add-on, it would be nice !

[Friedel]

Sorry I’m just now responding to your question, but I just saw it.

I would like to tell you the culprit, but I don’t know it. As I had written, I had deactivated ALL add-ons at once and then reactivated ALL again. Therefore, I can not say who caused the problem. Since I have little time at the moment, I had saved myself the trouble of going through all of them again afterwards, especially since it worked again.

Now after a few days it has unfortunately happened again. After I made a change in an address, the same problem happened again. In the TB Console has come the following message. Is this a message that concerns CardBook?

Unexpected event profile-after-change URLQueryStrippingListService.jsm:224

Also I have the following error:

DataCloneError: The object could not be cloned.

If you can’t do anything with the messages (I also still have the entire message behind the message), I have to deactivate the AddOns bit by bit, which is unfortunately time-consuming.

Friedel

 

 

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