25th August 2023 at 10:04 #3767
I have thunderbird 102.14 installed with the CardBook AddOn … since a few years, with regular updates.
My addresses are on a distant server, as are my calendars.
I now realized, that the last address entry I did on the server, immediately was included in the addressbook of thunderbird, but did not appear if I look with the CardBook AddOn.
What is the difference in synchronizing with theses two?
25th August 2023 at 12:12 #3768
I’m not really sure about this, because I am not using the native TB addressbook.
Doesn’t make sense for me to use both anyways, and probably this is also the cause of your issues.
Could you elaborate why you need both, the native addressbook AND Cardbook?
25th August 2023 at 12:15 #3769
CardBook is the only AddOn I installed additionally for Thunderbird. So I guess the adressbook comes natively with Thunderbird.
I usually do not use both.
I had missed my new entry in CardBook so I found the addressbook, looked into it and found the missing entry.
I clearly do not understand, how the two might have a different information base.
25th August 2023 at 12:18 #3772
Yes, sadly Thunderbird has opted to develop its own CardDAV-able addressbook, instead of integrating Cardbook natively, which would have been so nice …
But nobody forces you to use the TB addressbook, actually – it can just remain idle. There is also a Cardbook setting somewhere where you can chose to use Cardbook as your only source of contacts. Which makes perfectly sense if you are using Cardbook.
Maybe this is the solution to your problem.
25th August 2023 at 12:32 #3773
I do not know, where to do this setting, excluding the native addressbook from the job.
I was surprised that in the CardBook Settings/Synchronisation/DetectAddressBooks, that I cannot write any CardDAV subscription address into the open form field.
- This reply was modified 1 month, 1 week ago by Hans.
25th August 2023 at 12:48 #3775
The setting is in the CB-Settings first tab (“general”), first entry on the top.
For your sync issues, it would be necessary to know more about what server you use.
25th August 2023 at 20:35 #3777
It is Horde software running at the server.
But, it works with Thunderbird’s native addressbook.
Is CardBook running its own syncing with the server ?
25th August 2023 at 22:03 #3778
Cardbook is completely unrelated to the native TB addressbook. Therfore, it does its own sync, of course. And as mentioned before, I would advise to deactivate the use of the TB native addressbook, at least temporarily, in order to avoid confusions.
If CB doesn’t synchronise its addressbook with your Horde server, there is likely a misconfiguration of this addressbook.
I would advise you to set it up again (it is possible in parallell to the existing one, just give it a different name) and see if this works. Then check for eventual errors in the console.
Unfortunately, I have no own experience with Horde, so I can’t be of much help here. Philippe will be back from vacation at the end of the month and may help you further, if it still doesn’t work until then.
28th August 2023 at 13:04 #3781
In the Settings/General-tab, under the headline the field “Single Source for Contacs” was already checked. So I guess, that is what You suggested.
I further found in the Settings/Syncronisation-tab under the headline “Detect Addressbooks”, I was unable to write anything into the field where addressbooks should show up and this field is empty. Of cause, I was unable to check the “select all” field .
Should I uninstall the CardBook-Add On and reinstall it ?
28th August 2023 at 13:52 #3784
To me this sounds like your Cardbook addressbook is corrupted ot misconfigured.
Have you tried to install it a second time, like I had suggested in my previous post?
Re-installing cardbook can’t repair a misconfigured addressbook. But there is no harm in trying it – just don’t forget to completely close Thunderbird and restart it after the procedure.
28th August 2023 at 13:55 #3785
I guess with “addressbook” You mean the data on the server ?
In this case, I can say, I’m using this server’s addressbook successfully with multiple other devices, among them is also a CardBook with Thunderbird on a Windows notebook.
28th August 2023 at 14:01 #3786
No, I mean the addressbook in Cardbook, not the source on the server.
To be honest, now I don’t understand much anymore of your problem. You write that you have a functional version of Cardbook on a Windows laptop – so which Cardbook is then *not* working???
And another thought: are you sure that the addressbook that is not synchronising is not accidentally deactivated? This would explain why it doesn’t show up in the addressbook-discovery, as you mentioned. You can check it with a right-click on your addressbook.
28th August 2023 at 14:02 #3787
The version not working is the One I use on my Windows Workstation.
No I deactivated it, before uninstalling.
So it should have been active before and it did show lots of addresses from which had been synchronized some time (days/weeks??) earlier.
- This reply was modified 1 month ago by Hans.
28th August 2023 at 14:06 #3789
Let’s chat in whatsapp if you have that – much faster for the discussion.
You have my private email-address – send me your whatsapp number.
28th August 2023 at 14:08 #3790
I don’t use WhatsApp. I use Threema.
You might use Delta.Chat as an email-Client working in Chat-format?
28th August 2023 at 14:09 #3791
Sorry, not using either of these. I can only offer Skype, additonally …
28th August 2023 at 14:17 #3792
Sorry … I don’t use Skype either.
I now reinstalled CardBook, but the problem remained.
I checked the last successfully synchronized address in CardBook. It was immediately before I was off my office a month ago.
A difference I remember is, that on my Notebook at home, there is some URL entry of the servers file in Settings/Synchronize what is missing here.
I do not remember, how CardBook got the address … may be I filled the field years ago.
Nevertheless, I cannot write anything in this field here. Is that “normal” or an indictation of some mistake?
28th August 2023 at 14:21 #3793
This field is filled by Cardbook itself, for functional addressbooks. You can only check/uncheck the existing entries.
May I know what exactly prevents you from trying what I have suggested twice already? To set up this same addressbook a second time and see if that one works?
28th August 2023 at 14:22 #3794
28th August 2023 at 14:24 #3796
Procedure is: add new addressbook … and then go through the instructions applicable for your Horde server
28th August 2023 at 14:34 #3797
Ah, I first was looking within the setting-tabs. Then I realized that I had to look in the “all adressbooks” sub-window on the left side. OK it worked ….
for a moment.
But Thunderbird drives me crazy in this moment, as on the left hand side, the CardBook icon disappeared.
And it is not listed in the main menu among “Extra”
How to get it back ?? Install for new?
28th August 2023 at 14:41 #3800
I started reloading the AddOn again.
Starting this procedure, I was welcomed with a window:
“It seems You use CardBook for the first time. So we will try to collect contaces. Initially we try to import the standard addressbook from thunderbird. Therearfter we look for other network adressbooks”
I cannot remember, having seen this window before.
But OK, I continue
28th August 2023 at 14:44 #3801
I would not import anything from the TB native addressbooks – after all, your source of contacts is your Horde server …
28th August 2023 at 14:44 #3802
OK, I successfully reinstalled CardBook again.
28th August 2023 at 14:48 #3803
Ah OK, that hint, not to import it, came a bit too late for me and this default seemed inevitable to me.
But I deactivated now everything except the server’s addresses.
Thank You for accompanying me through this tedious procedure. …
Where and how does CardBook store the addresses locally?
28th August 2023 at 14:56 #3804
Cardbook stores the contacts in a database, which resides somewhere in the Mozilla Thunderbird settings of your Windows user directory.
It is not advised to tamper with that database. Backups of your contacts are best done with a native procedure of your server provider (Horde in your case, and I have no idea what is possible there).
Alternatively, you can export them manually from Cardbook to vcf-files, but there is no automated way of doing this. The export function can be found by a right-click on the addressbook in question.
28th August 2023 at 15:00 #3805
I just tried to get an imagination, how thunderbird addressbook and CardBook might interfere.
So it seem each of them has its own import procedure and its own address-database somewhere in my directory.
In this initial procedure, where I was asked to import Thunderbird’s addresses, probably CardBook read the address database in my directories and imported the contents into its own database.
28th August 2023 at 15:52 #3809
Yes correct – and it is a one-time shot. There will be no sync from the native addressbooks after this initial import.
That’s why it makes no sense to use both systems simultaneously – at least I can’t think of any meaningful scenario.
Make your choice: either the native TB addressbok, or Cardbook. For me, the choice is clear 😎
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